Welcome to the Privacy Policy of TRS Limited. Your privacy is of utmost importance to us, and we are committed to ensuring the security and confidentiality of your personal information. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to safeguard it.
1. Information We Collect: In the course of your interaction with our website, we may collect various types of information, including personal and non-personal data. Personal data may include your name, contact information, and other identifiers, while non-personal data encompasses information such as browser type and IP address.
2. Use of Information: The information we collect is used for multiple purposes, such as processing orders, improving our services, and ensuring a personalized user experience. We may also use the data for marketing communications, always providing you with the option to opt out.
3. Data Security: At TRS Limited, we prioritize the security of your information. We employ industry-standard encryption technologies to protect data during transmission and storage. Access to your personal information is restricted to authorized personnel only.
4. Third-Party Sharing: We do not sell or rent your personal information to third parties. However, we may share data with trusted partners and service providers who assist us in delivering our services. These entities are contractually obligated to maintain the confidentiality and security of the information.
5. Cookies: Our website uses cookies to enhance your browsing experience. These small text files are stored on your device and help us analyze website traffic, personalize content, and provide targeted advertisements. You can control the use of cookies through your browser settings.
6. Your Rights: As a user of our website, you have the right to access, correct, or delete your personal information. You can exercise these rights by contacting our Data Protection Officer at [insert contact information]. We will respond to your requests promptly and in accordance with applicable data protection laws.
7. Changes to the Privacy Policy: We may update this Privacy Policy periodically to reflect changes in our practices and to comply with relevant regulations. We encourage you to review this policy regularly to stay informed about how we are protecting your data.
By using our website, you acknowledge that you have read and understood this Privacy Policy. Your continued use of the site constitutes your acceptance of the terms outlined herein.
For any privacy-related inquiries, please contact us.
Returns Policy
At TRS Limited, your satisfaction is our priority. Our Returns Policy is designed to provide clarity and fairness, ensuring that your experience with us is positive and hassle-free.
1. Return Eligibility: We accept returns for products that are defective, damaged, or if you receive the wrong item. To initiate a return, please contact our customer service within [insert timeframe] days of receiving the product.
2. Return Process: To return a product, please ensure it is in its original condition with all packaging and tags intact. Our team will guide you through the return process and provide instructions on shipping the item back to us.
3. Refund or Exchange: Upon receiving the returned item, we will inspect it and notify you of the status. If eligible, you can choose between a refund or exchange for a similar product. Refunds will be processed using the original payment method.
4. Non-Returnable Items: Certain items are non-returnable for hygiene and safety reasons. These include [insert examples]. Please review the product description before making a purchase.
5. Shipping Costs: Return shipping costs are the responsibility of the customer unless the return is due to an error on our part. We recommend using a trackable shipping service to ensure the safe return of the item.
6. Contact Us: If you have any questions about our Returns Policy, please contact our customer service at [insert contact information]. We are here to assist you and ensure a smooth returns process.
7. Changes to the Returns Policy: We reserve the right to update our Returns Policy to align with industry best practices and legal requirements. Any changes will be communicated on our website.
By making a purchase on our website, you agree to adhere to the terms outlined in our Returns Policy. Your satisfaction is our commitment, and we appreciate your trust in TRS Limited.
GDPR
As part of our commitment to safeguarding your privacy, TRS Limited adheres to the General Data Protection Regulation (GDPR). This regulation empowers you with greater control over your personal data. Below, we outline how we comply with the key principles of GDPR
1. Lawfulness, Fairness, and Transparency: We process your personal data transparently and fairly. Our Privacy Policy provides clear information on how we collect, use, and protect your data.
2. Purpose Limitation: We collect and process your data for specified, explicit, and legitimate purposes. Any additional processing beyond these purposes requires your consent.
3. Data Minimization: We only collect data that is necessary for the intended purpose. Unnecessary data is not processed, ensuring that we only hold information essential for our operations.
4. Accuracy: We take steps to ensure that the personal data we hold is accurate and up-to-date. You have the right to request corrections to inaccuracies.
5. Storage Limitation: We store your personal data for the necessary duration, as outlined in our Data Retention Policy. After this period, data is securely deleted.
6. Integrity and Confidentiality: We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.
7. User Rights: As a user, you have the right to access, rectify, or erase your personal data. You can also object to processing and request data portability.
8. Lawful Basis for Processing: We process your data on lawful grounds, such as the necessity of processing for the performance of a contract, compliance with a legal obligation, protection of vital interests, consent, the performance of a task carried out in the public interest or the exercise of official authority.
9. Data Protection Officer: For any GDPR-related inquiries or to exercise your rights, you can contact our Data Protection Officer at [enquiries@trs-uk.co.uk]
10. Cookies and Consent: Our website uses cookies to enhance your browsing experience. By continuing to use our site, you consent to the use of cookies as outlined in our Cookie Policy.
11. Updates to GDPR Compliance: We regularly review and update our processes to remain in compliance with GDPR and any other applicable data protection laws. Any changes will be communicated through our Privacy Policy.
By using our website, you acknowledge and consent to the processing of your personal data in accordance with this GDPR statement and our Privacy Policy.
